Privacy Policy

Last updated: 5 October 2026Mirror and Muse Consulting FZ-LLC (“Mirror & Muse”, “we”, “us” or “our”) respects your privacy. This policy explains how we handle personal information when you visit our pages, request a meditation, explore your Human Design type, purchase a product or access our courses.Privacy contact: [email protected]
Business address: Sustainable city, United Arab Emirates### 1. Information we collectDepending on how you use our services, we may collect:* Your name, email address and information you share when contacting us.
* Your birth date, birth time and birthplace when you request a Human Design calculation.
* Your calculated Human Design type and any other chart information generated through the service.
* Purchase details, such as the product purchased, payment status and transaction reference.
* Course enrolment, lesson completion and other activity made available by our course platform.
* Technical information, such as your IP address, browser, device information and interactions with our pages or emails, depending on the tools and settings in use.Payments are handled through the checkout platform and its payment providers. Please avoid sending card details to us by email or through contact forms.### 2. How we use your informationWe use information to:* Calculate your Human Design type and match you with relevant meditation content.
* Deliver content you request.
* Process purchases and provide access to courses and products.
* Help you continue your learning and understand how our content is used.
* Respond to questions and provide support.
* Maintain the security and operation of our services.
* Meet applicable legal, accounting and recordkeeping obligations.
* Send marketing communications where you have opted in or where otherwise permitted by applicable law.We process information with your consent, where necessary to provide a requested or purchased service, or on another basis permitted by applicable law.Human Design results are used for reflection and content matching. They are not medical diagnoses or decisions about your eligibility for employment, insurance, credit or similar services.### 3. Birth details and Human Design calculationsWhen you request your Human Design type, we use your birth date, time and place to generate the result through HumanDesignAPI.The birth information needed for the calculation is transmitted to that service. Where necessary, location services may also process your selected birthplace to identify its coordinates and time zone.Please provide only the information requested. Contact us if you have questions about your birth information or wish to request its deletion.### 4. Services we useWe use third-party services to operate and deliver our offerings. Depending on the page or product you access, these may include:* HumanDesignAPI: Human Design calculations.
* MailerLite: email delivery, subscriber management and email engagement information, where enabled.
* Nas.io: product purchases, course access, member accounts and learning activity.
* YouTube: hosting and playing meditation videos.
* Dropbox: hosting or delivering files where used.
* Website, form, hosting and payment providers: operating our pages, collecting requests, processing payments and delivering content.These providers may process information on our behalf or for their own purposes, as described in their privacy policies and our arrangements with them.We may also disclose information where required by law or reasonably necessary to protect legal rights or address fraud and security issues.### 5. Emails and marketing choicesRequesting a free meditation allows us to send the requested content and related service messages. It does not, by itself, subscribe you to promotional emails.If you separately subscribe to marketing, you can unsubscribe using the link in those emails or by contacting us.Unsubscribing from marketing does not prevent us from sending essential messages about an existing purchase or account.### 6. Cookies, videos and analyticsOur pages and third-party services may use cookies or similar technologies to operate, remember preferences, understand usage or deliver embedded content.Playing an embedded YouTube video or opening a third-party page may allow that provider to collect technical and usage information under its own privacy policy.Where required, we request consent before using non-essential cookies or tracking. You can also manage cookies through your browser, although disabling some cookies may affect functionality.### 7. International processingOur service providers may store or process information outside the UAE or your country of residence.Where applicable law requires safeguards for international transfers, we must ensure those safeguards are in place.### 8. How long we keep informationWe retain information only for as long as necessary for the purposes described in this policy, including delivering services, maintaining access to purchases, resolving enquiries and meeting legal obligations.Birth details and generated chart information: This will be deleted after 24 monthsContact, course and email records: This will be in the databasePurchase and accounting records: retained for the period required by applicable law.When information is no longer needed, we delete or anonymise it, subject to applicable legal requirements and backup retention cycles.### 9. Keeping information secureWe use reasonable technical and organisational measures appropriate to the information we handle. No internet service or storage system can guarantee complete security.### 10. Your privacy rightsDepending on applicable law, you may have rights to:* Request access to your personal information.
* Correct inaccurate information.
* Request deletion.
* Withdraw consent where processing relies on consent.
* Object to or restrict certain processing.
* Request a portable copy of your information.
* Raise a complaint with the relevant data-protection authority.To make a request, email [business email]. We may need to verify your identity before responding. Some information may need to be retained to meet legal obligations.Withdrawing consent does not affect processing that was lawful before withdrawal.### 11. Children’s privacyOur offerings are intended for adults. We do not knowingly collect personal information from children under 18 through these services. If you believe a child has provided information, please contact us.### 12. Changes to this policyWe may update this policy when our services or data practices change. The latest version will be published on this page with an updated date. Where required, we will provide additional notice of material changes.### 13. ContactFor privacy questions or requests:Mirror and Muse Consulting FZ-LLC
Email: [email protected]
Address: The sustainable city, United Arab Emirates